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Comcast Xfinity Support Ticket - Indianapolis, Indiana - out of contract

Comcast Xfinity Support Ticket - Indianapolis, Indiana

out of contract - Comcast/Xfinity/Internet/Home Security

Created By: bbkbrown's Picture bbkbrown Last Reply: bbkbrown's Picture bbkbrown
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0
Product: Comcast/Xfinity/Internet/Home Security

I was told that I did not have a contract for services as of Aug of 13. Now that I want to cancel my services they are telling me that I do have a contract until July 2014. I have already gotten other services. They told me the early termination fee would be $150 and when I went to pay it they told me it would be $400. I have been on the phone with them since 8 am and it is currently 1:00. My services have yet to be canceled and NO ONE has any idea what is going on. I keep getting transferred and then put into waiting lines and or disconnect. This is the worst customer service I have ever had.


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