Comcast Xfinity is unreliable and has the worse customer service. I have been without television caller ID for 10 days. I called the customer support to be told to unplug the box and then re-plug it again after they refreshed the signal. NOTHING worked. Then, I was told my issue will be escalated to a team A technician in the next 24 to 72 hours. To this date and it has been 10 days, I still do not have the caller ID feature on my television screen even though I am paying for it. Anyone out there who might be looking for internet/telephone/television STAY AWAY from Comcast.
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