I booked an install on the internet. Received a confirmation email listing date and time of install. When time came I went on online chat and "verified" with one of their agents that they would be there. They weren't. Then I was told they had no record of the reservation which was a lie. I had the confirmation email which they weren't interested in because it proved they were liars. Comcast is a big sack of crap and their employees are the worst. If you have any other choice than Comcast take it and do not use Comcast.
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