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Comcast Xfinity Complaint - Xfinity #notworthit - XFinity
Comcast Xfinity Complaint

Comcast Xfinity Complaint

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Xfinity #notworthit - XFinity


I had a guy come door to door selling xfinity and I thought why not hear him out. After speaking with him twice I decided to go with it. He promised me that it was a locked price for 2 years and it would not increase after 12 months. The day before the installation I then checked the service bill to doublecheck everything before the installation. What a liar. The price was scribbled out and then rewritten in very small print. I remember he wrote 109.99 before I signed and changed it after I signed.

I then called him and found that there was a price increase after 1 year. I was pissed. I then called their customer service to speak with them about the price. The first person talked me down and transferred me to sales where there was a click and I was hanged up on. I then call back. transferred again and received a message that the sales department was now closed. I called back a third time and the person I spoke with cancelled out my account when I wanted to speak with someone that could actually help me. I asked to speak with a manager and she would not transfer me. Ended up calling a fourth time and was able to speak with a manager. They said they could not uncancel what the third person did. I then decided that if I was having this many issues before a contract went into place then I count my blessing that I did not cancel my fios yet and was able to cancel the order.

#notworthit


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