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Comcast Xfinity Complaint - The Comcast X1 platform is a big steming pile of Sh!te - X1 comcast
Comcast Xfinity Complaint

Comcast Xfinity Complaint

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The Comcast X1 platform is a big steming pile of Sh!te - X1 comcast


I have been a comcast customer for over 12 years ($150 - $200/month x 12 months x 12 years = somewhere around $24,000.00 in service fees and rentals). Recently "upgraded" to the X1 platform, and what an enormous steaming pile of crap it is. Having experienced my 12th outage (all day) within two week period; I decided to cut the cord and find another option. I have called too many times to remember without resolution and the bottom line is that comcast misleadingly sold me the X1 when I clearly do not have the signal capacity (old wires that do not bring signal to the box) to support this. How do I know this is the issue; a tech told me the first day of installation (as he should have tested the signal strength)-NOPE; a friendly customer service rep on one of my umpteen frustrated calls-NOPE. Several months in, a new recruit in the customer service office bluntly tells me; moreover, he mentions that the tech who set the boxes up should have known this. Gee whiz, I wonder if that is a misleading sales practice? Clearly NOT a "cover-my-a$$" stipulation in the terms I signed. I really have a case for, at the very least, getting their ill-gotten gains from me returned for the period they blatantly screwed me. However, I know that in the end, I will have to lie down and suck it up, because their are a giant corporation with legal out the a$$. However, I hope sharing the experiences I've had with the "steaming pile of dogsh!t, scum-sucking piece of spineless slippery sh!t that is the comcast corporation" will at the very least affect their bottom line, by joining the countless others who have been completely Butt-Rogered by their illegal business practices. Just my two cents-Caveat emptor


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