COMCAST - XFINITY Complaint
Reviewed by
Misrepresentation by sales department - xfinity cable and internet
Called Comcast last week to inquiry into a triple play package based on a mailing. The mailing stated that a qualified triple play plan would receive a $200 pre-paid visa card. Only managed to be $100 despite purchasing the second most expense plan. Now, the good part. I get an email confirming from Comcast stating there is a 69 dollar install fee. I was told the fee was being waived since I would have to pay a termination fee with existing provider. Next, I get a phone call telling me I need to make a deposit of 150 dollars before installation. Call customer service and all they can say is: I know its frustrating to learn about the additional fees after you place the order. And there was no record of the pre-paid visa card. Sound business practices Comcast...keep up the good work....
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More COMCAST - XFINITY reviews
- Unfair price increases!!
- Unacceptable customer service
- Have to buy shows by the episode?
- Comcast poor customer service
- Worst company I have ever dealt with
- best internet ever
- comcast internet complaint
- No Internet-No Home Phone Service-no Cable Service
- $40 Technician visit
- Comcast Internet/cable worst ever!
- worst company ever!!!!!
- X1 Platform
- Unbelievably awful !
- Broadband Internet
- Rude and Unhelpful customer Service people
- Billing SNAFU from Comcast
More
Similar reviews
- Sales misrepresentation
- Home Decor
- GLOBAL DISCOVERY VACATIONS - MISREPRESENTATION
- Crescent sales business
- A M Hamilton
- misrepresentation and costly handling/shipping
- Intentional misrepresentation
- e-Careers - misrepresentation
- Horrible sales person
- Internet upgrade snafu
- Ignored customer
- Saturn awesome customer service
- jrs department
- sales associate
- Baird Motors Junk cars Deceptive sales tactics Misrepresentation Dishonesty
- sales department did not keep their word to credit lost points in the upgrade transaction
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"I forwarded my review to my friends and to the company I reviewed. They told me they would never replace the product I bought there but when they saw the review they made good." Anonymous
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: PB15
Company: COMCAST - XFINITY
Product: xfinity cable and internet
Date Added: 9 years ago
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live